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鑽石贊助商 (Diamond Sponsor)
salesforce.com為企業雲端計算公司。該公司的客戶關係管理（ CRM ）應用程式(http://www.salesforce.com/ap/products/)，以創新方式讓客戶與企業的銷售、營銷和服務進行合作和交流。該公司的Force.com平台(http://www.salesforce.com/ap/platform/)讓客戶、合作夥伴及開發人員能夠快速地在雲端上建立強大的商業應用程序，並應用到企業內每一部分。基於salesforce.com的實時及多租戶架構， salesforce的CRM和Force.com平台提供最快捷的方法使客戶在雲端計算上取得成功。
截至2009年4月30日， salesforce.com擁有近59,300名客戶，包括Allianz Commercial、戴爾、道瓊通訊社、日本郵政、Kaiser Permanente、KONE及SunTrust Banks。超過5000多名亞太區客戶現正使用salesforce.com的企業雲端計算經營業務，包括AAPT、宏基、恆生銀行、達科、理光、Crocs、Amcor、CGU保險、Challenger金融服務、Flight Centre、 Mizuho Private Wealth Management、Pacnet、 Ramco、SPH Search、VSNL和Telecom New Zealand。 salesforce.com總部位於美國舊金山市，在歐洲及亞洲設有辦事處。 salesforce.com在紐約證券交易所上市，股票代號為CRM。如需獲得更多資訊，請瀏覽http://www.salesforce.com/tw 。
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce Customer Relationship Management (CRM) applications, available at http://www.salesforce.com/ap/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company’s Force.com platform (http://www.salesforce.com/ap/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com’s real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.
As of April 30, 2009, salesforce.com manages customer information for approximately 59,300 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. More than 5,000 customers across the Asia-Pacific region are now using enterprise cloud computing from salesforce.com to run their businesses, including AAPT, Acer, Amcor, CGU Insurance, Challenger Financial Services, Crocs, Datacraft, Flight Centre, Hang Seng Bank, Mizuho Private Wealth Management, Pacnet, Ramco, Ricoh, SPH Search, VSNL and Telecom New Zealand.Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/ap, or call +65 6302 5700.
白金贊助商 (Platinum Sponsor)
思科為全球網路設備領導廠商，提供全方位的網路解決方案。多年來，思科不斷提供創新差異化的商品、規劃客制化的服務以因應快速成長的台灣市場，並針對企業不同的需求，提供協同運作、數據中心、安全、行動、網路系統、與商業視訊等六大類型解決方案。完整的產品線不但滿足客戶追求效率和經濟效益的目標，同時兼顧未來升級的需求。
Creating Unique Customer-Centric Experiences
Cisco Unified Customer Contact solutions provide an open, strategic platform that allows you to move beyond simple transactions to unique, content rich customer centric experiences through a variety of channels including voice, Web, e-mail and video -- extending customer care beyond the traditional contact center.
Use Cisco Unified Customer Contact solutions to:
Make customer service agents more efficient and productive
Increase revenues with upsell/cross sell opportunities while decreasing contact center costs
Deliver powerful self-service solutions that will enhance the customer experience
Build an IP-based customer interaction environment to enable a new generation of customer centric applications with highly flexible deployment models
Provide personalized service through unique customer-centric experiences
Learn how to create rich, customer-centric experiences here:
http://www.cisco.com/en/US/products/sw/custcosw/Products_Sub_Category_Home.html
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